After-sales service
- 店小三
- Jan 21
- 1 min read
Cigarette device
Factory quality problems: If you find any factory quality problems within 7 days after purchasing the smoke device, such as the smoke device not working properly or has obvious manufacturing defects, Mrfireman will provide a free replacement service.
Free repair service: Within 3 months after purchasing the smoke device, if your smoke device does not work properly or has any non-human damage, Mrfireman will provide free repair service, but there are risks in the repair process and there is no guarantee of repair. Please consider carefully before repair, the repair result may not be as expected and may cause further damage.
Pods
Factory quality problems: If you find any factory quality problems when you purchase the pods, such as the pods not working properly or having obvious manufacturing defects, Mrfireman will provide a free replacement service.
Severe oil leakage: If your pod has a serious oil leakage and the oil level is still more than 50%, this is usually considered a quality problem and you can apply for a replacement.
Disposable cigarette device
Factory quality problems: If you find any factory quality problems within 7 days after purchasing the smoke device, such as the smoke device not working properly or has obvious manufacturing defects, Firearms will provide a free replacement service.
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